Technical Support

Whether you're planning a deployment, configuring new gear, or troubleshooting in the field, our technical support team is here to help get the most of your system.


Contact us for help with


Product Setup and Configuration


System Design and Integration


Networking, Signal Flow, and Workflow Guidance


Troubleshooting and Best-Practice Recommendations

You can reach our support team by phone or email during business hours. If your issue requires hands-on service or repair, we'll guide you through the next steps.


Give us a call

Our office hours are Monday through Friday
8:30AM-5:00PM (EST)

Dial 613-342-6999 and ask for service


Send us an email

Send us an email anytime, and we will respond within one business day

Email Technical Supp​​​​ort



​*For immediate assistance, please contact [email protected] with subject line 'URGENT' and one of our technical support members will be in contact as soon as possible. While we cannot guarantee a response time, we will strive to be in contact within 30-minutes.
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